Terms and Conditions

Terms and Conditions

A Better Contractor Inc is licensed, insured for $10 million, and carry WCB to protect our employees. Free estimates are provided as a courtesy only, and given in the spirit of competing for a job. We reserve the right not to provide a free estimate for any reason. Quotes provided generally do not go up but they do not guarantee the final price of a project. We reserve the right to re-measure or re-examine any and all structures of the job for accuracy in the final bill total. We reserve the right to revise quote if we experience supplier price increases before or during the job or if more material was needed than originally anticipated in order to complete the project. Prices quoted are good for 60 days.

Permits are required for certain jobs such as installing second-story decks, decks that are higher than 2 feet off the ground, retaining walls higher than 3 feet tall, running electrical conduit, etc. We will inform you if a permit is needed. If a permit is required, we can go down to City Hall and apply for one for you. Permit costs may vary. We reserve the right to refuse any job if a homeowner decides against obtaining a necessary permit for any reason.

Upon signing and accepting our quote, you will be placed in the queue. We will give you an estimated start and end time, however, due to circumstances beyond our control, wait times may increase or decrease accordingly.

It is the responsibility of the homeowner to clear the work area of toys, bikes, tools or anything else that may pose a tripping hazard before work begins. Please keep children and pets out of the work area at all times for their own safety. Please warn your neighbors of impending work so they know to expect some extra noise and added vehicles.

We strive to complete all jobs in a timely fashion; however, some factors are beyond our control. These include but are not limited to: bad weather, back-orders, special orders, change orders, power outages, equipment failure, supplier issues, staff shortages, injuries, illness, sub-contractors, other contractors working on premises, acts of God, etc. We will inform you of any delays we encounter. Delays generally will not affect your bill.

Some items can only be installed in warm, dry weather, such as cement pads and vinyl decking, in order to be covered by a warranty. Products such as these may crack, peel, or otherwise fail if installed in cold or wet conditions. In these instances we recommend waiting for warm dry weather before starting or resuming a job. If the customer insists on installing something in bad weather against our recommendation; he/she may by required to sign a waiver beforehand dismissing all claims to any warranties offered by A Better Landscaper Inc. or by our subcontractors or suppliers.

We provide a one year conditional warranty on workmanship. Materials that are covered by a manufacturers' limited warranty are the sole responsibility of the manufacturer, please check with us beforehand. All changes will be documented with a dated change order form. After project completion all change orders with a dollar value will be added to the total. Increases in the price of materials purchased or needing more material than originally anticipated is not a change but a price increase. In these instances the numbers will be tallied at the end of a job and the revision will be duly noted in the final invoice. We will try our best to accommodate minor changes without charging for a change order, however, if a change involves dismantling or partially dismantling a project that is already underway or completed, or if the change involves returning or exchanging materials already purchased, a minimum fee of $250 plus the cost of materials and labor will be applied. Additions and upgrades will cost extra. Abuse, misuse, accidents, acts of God etc. that occur after project completion are not covered by any warranty expressed or implied. There is no warranty on free or discounted products or services.

Due to increasing problems with disease and other factors beyond our control, we are no longer able to warranty trees, shrubs, annuals, perennials, or any other plantings we install. All plants are installed at the homeowners own risk.

A 50% down payment is required upon commencement of job with the balance due upon completion. In jobs worth over $50,000, the formula will be four payments of 25%, spread evenly over the time estimated to do the job. Once a project passes a City inspection (if applicable), the balance of the invoice will be due and payable with minor hold-backs allowed for work yet to be completed, if necessary.

Balance due upon completion of work. Unpaid balances will result in an interest charge of 60% per annum, plus our legal fees and court costs if applicable.

We reserve the right to refuse service for any reason. Abuse of any kind will not be tolerated. Unlawful activities will be reported....